We firmly believe in our products. But we agree that sometimes it may not work correctly as it is supposed to work like any other software. We are confident with our product. If any errors or bugs you find out which makes the system unusable, then please open a support ticket and send us the temporary login details of your site( such as username, password, and URL).
We usually take two working days to respond to a ticket. We are going to refund your full amount without any hesitation when we are unable to resolve the issue you faced. Within 7 days of your original purchase, you will get a full refund.
Few points to be noted:
• We will refund as soon as possible once the processing is completed. There is no specific time frame to refund.
• If any problem occurs for a third party theme/plugin, then we will not take responsibility.
• Please go to our demo website before purchasing and check whether the plugin fulfills your need or not. After the purchase, we can’t process any refund if you said the plugin does not fulfill your need.
• Within 7 days of your purchase, refunds may only be issued. No refund request can be accepted after 7 days.
• Refund is not applicable if you want it for a feature that is not in our plugin.
• Refunds may not be allowed if you decide not to use the purchased products for no reason or you buy it by mistake.
• We might request you to give an opportunity to resolve your issues in some cases.
To submit a refund request, please contact us at firstname.lastname@example.org.
Please note that once you have purchased this plugin, You agree to the terms of the refund policy.